Privacy Policy
At Rock Edge, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our Digital Marketing, Insurance, Loans, and Travel services.
1. Information We Collect
We may collect personal information such as your name, mobile number, email address, location, service requirement, documents, travel details, financial information, and other details needed to provide our services.
2. How We Use Your Information
We use your information to understand your requirements, provide service support, process enquiries, assist with insurance, loan, travel, and digital marketing services, communicate updates, and improve our customer experience.
3. Service-Related Information
For insurance and loan services, we may collect details required by banks, NBFCs, insurance companies, or financial institutions. For travel services, we may collect information required for bookings, ticketing, packages, cabs, cruises, and related travel support.
4. Sharing of Information
We may share your information with trusted third-party partners such as banks, NBFCs, insurance providers, airlines, hotels, travel partners, payment service providers, or digital marketing platforms only when required to provide the requested service.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online method of data transmission or storage can be guaranteed to be completely secure.
6. Cookies & Website Tracking
Our website may use cookies or tracking tools to improve user experience, analyze website traffic, understand visitor behavior, and support digital marketing activities. You may choose to disable cookies through your browser settings.
7. Marketing Communication
We may contact you through phone, email, SMS, or messaging platforms to share service updates, offers, reminders, or information related to your enquiry. You may request to stop receiving promotional communication at any time.
8. Payment Information
Payment details may be processed through secure payment gateways or third-party payment providers. Rock Edge does not store sensitive payment card details unless required and permitted by applicable law.
9. Data Retention
We may retain your information for as long as required to provide services, comply with legal obligations, resolve disputes, maintain records, and improve our business operations.
10. User Responsibility
Users are responsible for providing accurate and complete information. Rock Edge will not be responsible for service delays, rejection, or issues caused by incorrect or incomplete details provided by the user.
11. Third-Party Links
Our website may contain links to third-party websites or services. Rock Edge is not responsible for the privacy practices, content, or policies of those external websites.
12. Policy Updates
Rock Edge may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website or services means you accept the updated policy.
13. Contact Information
For questions related to this Privacy Policy or your personal information, you may contact Rock Edge through the contact details provided on the website.